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How To Buy

Currency

All prices are in Canadian currency, except where indicated. Our website is updated often, however prices may change without notice. Please call or email for confirmation of prices.

Canadian buyers; PayPal will your process your purchase in CAD dollars when you click Add To Cart.

Payment Options

In Store: cash, Interac®, MasterCard®, VISA®
Canadian Orders:
Interac Email Money Transfer, PayPal, Wire Transfer
International Orders:
Wire Transfer
PayPal Requirement:
Buyer must be PayPal Verified Customer with Confirmed Shipping Address.
Financing:
Desjardins Accord D financing available in store.

Shipping Info

We ship worldwide.
Insurance: all shipments are fully insured unless waived by the purchaser.
Rates: shipping rates quoted on our website are for deliveries within Canada only. Please inquire for rates to your country. Free Shipping applies to addresses within continental Canada.
Shipment method and tracking info will be provided on your purchase receipt.
Shipping Time: We know you're eager to receive your order. However, we require a minimum of 48 hours to process your order, prepare and pack it with care, and then ship from our shop. Instruments receive our full setup prior to being shipped.
Damaged Shipment: If your order arrives damaged, you must notify us within 24 hours of receiving the shipment. It's your responsibility to do this. We will then notify the courier on your behalf and file a damage claim. The courier will make arrangements to return the shipment to us for inspection.

Sale Terms

Returns are at our discretion and must be approved by us prior to being accepted. Customer must contact us and receive return authorization prior to shipping any item to us.
No returns on accessories, pedals, etc.
No returns on software operated hardware devices.
No refunds, store credit only.
Returns may be subject to a 25% restocking fee.
Free Shipment orders will have a freight charge applied to your return.
Customer is responsible for freight charges to and from our location.
Club Bass Inc. will only accept a return if the item(s) contain all original packaging including all original materials provided by the manufacturer.
All returns will be subject to inspection for indications of use or wear in which case additional charges may be applied.

Instrument Weights

Instrument weights listed on our website have been referenced on our digital scale. However, we do not guarantee the weight to be exact as listed, as no two scales will read the same. We will not be liable for any discrepancy between our listed weight and any other weight determined elsewhere.

Oversold Sales

We try to keep our system updated at all times. However nothing is perfect 100% of the time; it's possbile for an item(s) to be sold out yet the sale is processed online. If that occurs we will notify you promptly about the situation and advise you as to when the item(s) will be in stock. You may choose to have your payment applied to a different purchase or remain on your account as a credit or refunded.

Taxes

Canadian purchases incur tax as follows;
Alberta 5% GST
B.C. 5% GST
Manitoba 5% GST
New Brunswick 13% HST
Newfoundland Labrador 13% HST
Northwest Territories 5% GST
Nova Scotia 15% HST
Nunavut 5% GST
Ontario 13% HST
PEI 15% HST
Quebec 5% GST
Saskatchewan 5% GST
Yukon 5% GST

Consignment Sales

We offer select consignment sales. Call or email for details. Fee is 20%.

We reserve the right to modify any policy without notice. We assume no responsibility for website content errors.