Imagine this:
You’ve just ordered your dream guitar, after you've been eyeing for months. It arrives at your door, you unbox it with excitement, but something's off.
The strings buzz, the action is too high, and a small defect on the finish catches your eye. Disappointing, right?
Unfortunately, many retailers simply take factory-sealed boxes, slap a shipping label on them, and send them on their way—unopened, untested, untouched.
In some cases, the instrument doesn’t even pass through the retailer’s hands at all. It's shipped directly from the factory's distribution warehouse, meaning the seller never sees or touches it before it reaches you.
These instruments travel thousands of miles from the manufacturer, often enduring fluctuating temperatures and rough handling along the way. No one checks them before they reach you.
How we do things.
We believe your instrument should feel right the moment you pick it up. Every guitar and bass we sell goes through our hands before it reaches yours. We carefully open each box, inspect every detail, and perform a setup to ensure it plays beautifully. We adjust the neck, check the electronics, fine-tune the action, and make sure the finish is flawless. Only when we’re confident that the instrument meets our high standards does it get repacked and shipped to you.
What you get from us.
When your guitar, bass, or any other instrument that you purchased from arrives, it’s not just ‘new’—it’s ready to play, exactly as it should be.
No frustrating setup struggles, no immediate trips to the repair shop. Just pure musical inspiration, right out of the box.
That’s the difference between us and our competitors. We don’t just sell instruments—we ensure they’re truly ready for you.